Yes, we make windows to look just like the ones you have. We use the measurements you give us to build them to fit into your current openings. If the jambs need to be replaced, we can build new jambs as well.
Yes, we can match the size, shape and lite configuration. The sash molding profiles will probably be pretty close too. Our new construction windows employ all the same features as the replacement system but with jambs to fit your RO.
We have been told that our Magnum window is a bit less than the best Pella and Marvins, and our Ultima is a bit more. Our clients love us, not because of the price, but for the historicity we provide. Size, as well as options such as glass type, lite configuration and geometric shapes, will have a significant impact on the price.
We do not have a showroom, dealers or sales reps. However, we encourage our prospective clients to visit our facility to see our products and processes. We also have a number of very enthusiastic clients around the country that are happy to share their experiences and possibly host a visit.
It is possible that we have windows in your state or nearby. We have several on the East Coast but many have also gone to California, Texas, Iowa, Missouri, Tennessee, Illinois, Indiana, Wisconsin and others states.
Certainly, once we know what you are wanting for your project, we can connect you with customers having similar windows/situations.
There is no blanket answer to this question. HPC's and HOA's are as individual as their board members. We CAN say that Heirloom windows have frequently been approved by HPC’s. If your organization will allow any replacement at all, some version of Heirloom’s should be approved as well. HPC’s often require 100% wood fabric and Heirloom windows are some of the few windows on the market that meet this criteria.
Our clients are always welcome to visit and pick up the windows from the shop. However, for most of the projects, we use a trucking brokerage to find trucks going to your area. We provide them the shipping details then connect the two of you to make the arrangements. Furthermore, it occasionally makes sense for us to deliver the windows to you (especially if you live near any of our grandchildren!) The shipping cost depends on the weight and size of the crate(s) and the distance.
At every step in the design process we envisioned DIY installation. Installing is as simple as removing the old sash and reinstalling the new ones (which is a very simple process indeed). So since it's so easy we can't justify taking time away from window production when any home owner or contractor can do it themselves. We will send a brief installation guide and will provide as much support as desired to whomever is working with them. We provide written instructions and phone consultation with the installer and everyone agrees that once the first window is installed the rest are a breeze.
At this time, we do not, but certainly would like to have one to offer. In the meantime, we do have a very simple, basic installation guide on our website.
It doesn’t take very long to “make” the windows. It’s a question of how many projects we have in cue before yours and how quickly we can get the glass. We do not cut or assemble your glass ourselves, rather our vendors do so. Most IG units and restoration glass arrives in one to three weeks. On the other hand, VIG takes as long as 12 -14 weeks to arrive. So, current projects in the shop and your glass choices are the determining factors. We can address the lead time questions as we discuss the other aspects of your project. Keep in mind that we're as anxious to finish your project as you are.
Please fill out our contact form, so we can have your info with the rest of our clients and reach out to you via email or phone. Meanwhile, be thinking about a few questions we’ll need to discuss:
* Do you plan use your existing jambs (we use our replacement sash system if possible or build jambs if needed)?
* What kind of glass do you want?
* What is your lite configuration (like 6/6, 6/1, 1/1, representing the number of panes in each SASH, upper and lower)?
* What is the approximate size of each window (see our measure instructions window schedule spreadsheet)?
* How many units are you considering?
* Are there other things that makes your windows unique, like round or arched top, or different sized upper and lower sash?
We will review your information, run it through our pricing programs and provide you a very close estimate. Once you agree the price is acceptable we'll recheck the details and provide you a final proposal/contract for your approval.
Under most residential circumstances, our glass manufactures provide a 10-year warranty and the wood processor provides a 50 year warranty. The window product itself, including other materials and workmanship, is warranted for 10 years.
Because screens typically fit between the original exterior casing and how that's applied varies widely, we can't accurately predict the size required. Therefore, it makes the most sense to install the windows then order screens after all dimensions are fixed and verified.
At that point, there are several screen options available…
* Most people are content with expandable portable screens placed under the lower sash when it’s open.
* Flex-screen has a great proprietary product that works well for half screens. Visit flexscreen.com
* Most local hardware stores or lumber yards will make full screens to order
No. Tilting sash require visible vinyl jamb liners that most of our clients find objectionable. We build Heirloom Windows in the traditional manner, designed for permanent interior stops.
No. Many of our clients want to reuse their existing hardware or want a nice restoration version. There are too many options to stock, so we leave that to the discretion of the client. The same applies to trim packages including casing, stools, aprons, interior stops and sill noses; there are just too many variations to stock all these components.
We can make wooden storm windows and doors. However, we are set up to make windows and change over is problematic. If there are several doors or storms in a project it makes some sense to consider these products. However, just one or two units in a batch often makes the price prohibitive. We tell our clients that if they can get a door from from a big box store it will be a better value than we can provide. But, if it can’t be found elsewhere we can do it.
Yes. We have several options of glass available. Wavy glass can go in as monolithic (single pane) or as the exterior lite of an IG unit (dual pane). However, wavy glass is incompatible and unavailable with VIG products. Check out our Glass Products page.
Yes we can, and often do. However, True Divided Lite windows are significantly more labor intensive to build than Simulated Divided Lite (SDL) windows and are proportionally more expensive. An amazingly attractive and more affordable approach is outfitting Vacuum Insulated Glass units with Simulated Divided lite muntins. This method looks so authentic that recently, after inspecting our SDL windows, an historic restoration expert mistakenly assumed they were TDL. See our discussion of TDL / SDL to help you decide.
Because any insulated glass unit will be twice as heavy than your original window, your extant weights can not be used. Therefore, we typically use a Constant Force Balance system (CFB). A CFB system, are stainless-steel coils in various tensions to match the weight of the sash (picture a tape measure with the body stuck into the jamb side). Constant Force Balances have no moving parts and are very compact. The use of Constant Force Balance permit your balance cavities to be insulated since ropes and weights are no longer needed. See Balances Page. If however, ropes, pulleys and weights are mandatory for your project we can discuss the option.
There are two main differences between the Magnum and Ultima. The “Magnum” window is fitted with standard (thick) Insulated Glass (IG). On the other hand, the Ultima uses (very thin) Vacuum Insulated Glass (VIG) or monolithic glass. Thus the Magnum requires some minor modification to the jamb for installation whereas the Ultima will fit right back into the existing opening without modification. This glass thickness difference is also germane to appearance and historic authenticity, particularly in regard to muntins. See TDL/SDL conversation for details.
Yes, we can. The basic price includes priming the exterior. Further finishing is available for a fee per sash/muntin and jamb.
